At hpcouplers, we strive to offer fast and reliable shipping options for our customers. Here is an overview of our shipping policies:
Shipping Costs: Shipping costs are calculated based on the weight and dimensions of the items in your order, as well as the shipping destination. You can view the shipping cost for your order by adding items to your cart and entering your shipping information on the checkout page.
Processing Time: Most orders are processed and shipped within 1-2 business days of the order being placed. However, please note that during high volume periods, such as sales and holidays, processing times may be longer.
Delivery Time: Delivery times will vary based on the shipping destination and the shipping service selected. We offer several shipping options, including standard, expedited, and overnight delivery.
Out of Stock Items: If an item you have ordered is currently out of stock, we will do our best to provide you with an estimated restock date and delivery time. You can email us at sales@hpcouplers.com for more information on the availability of an out of stock item. Please note that delivery times for out of stock items may vary and are subject to change.
International Shipping: We offer international shipping to select countries, including Canada. Customers from other countries may email us for a shipping quote. Please note that additional customs and import duties may apply and are the responsibility of the recipient. Delivery times for international orders may be longer due to customs processing.
Shipping Carrier: We use a variety of carriers to deliver orders, including USPS, UPS, and FedEx. We will choose the best carrier for your order based on the shipping destination and service selected. If you would like to use your own shipping number, please email us to request this option.
Tracking: You will receive a shipping confirmation email with a tracking number once your order has shipped. You can track the progress of your order by visiting the carrier's website and entering the tracking number.
Returns and Exchanges: If you need to return or exchange an item, please see our Return and Exchange Policy for more information.
We hope this shipping policy helps you understand how we handle shipping at hpcouplers. If you have any further questions, please don't hesitate to contact us.